Customer Support
At Canadian Odyssey, we are committed to providing excellent customer support. If you have any questions or concerns about your order, please don't hesitate to contact us. Our team is always ready to help!
Need to get in touch? You can reach us by email at pclarke@canadianodyssey.ca. We'll get back to you as soon as possible!
Returns and Exchanges
We want you to be completely satisfied with your purchase from Canadian Odyssey. If you're not happy with your order for any reason, please let us know and we'll make it right.
FAQ
Do you offer international shipping? Yes, we ship worldwide! Shipping rates may vary based on your location. How do I return an item? To start a return, please contact our customer support team. We'll provide you with a return authorization number and instructions on how to send your item back. What is your return policy? We accept returns for a full refund within 30 days of purchase. Items must be in their original condition and packaging.
How can I track my order? Once your order has shipped, we'll send you an email with a tracking number and a link to the carrier's website. You can use this information to track your package. How long will it take for my order to arrive? Delivery times may vary based on your location. We offer standard and expedited shipping options to help you get your order as quickly as possible.